Alster-Hof | Hotel in Hamburg

7.9 (3413 Reviews) |   Pet Friendly  3 Bathrooms  7 Guests
Neustadt Hotel | Alster-Hof

Hotel in Neustadt, Hamburg

This privately run hotel in Hamburg is a 2-minute walk from the Alster and CCH Exhibition Centre. The Alster-Hof offers free use of the modern fitness room and sauna. The bright and spacious rooms at the Alster-Hof Hamburg feature classic-style décor. All rooms include satellite TV, minibar and large bathroom. A full breakfast buffet is served each morning in the Alster-Hof’s elegant breakfast room. The hotel bar provides a cosy ambience in the evenings. Guests can also go jogging along the nearby Alster Lake or through the Planten un Blomen park. The Jungfernstieg shopping district and the State Opera House are a 5-minute walk away. The Stephansplatz Underground Station is a 2-minute walk from the Alster-Hof. Intercity trains stop at Dammtor Train Station, a 5-minute walk away. We will be happy to answer any questions you may have at any time and look forward to welcoming you to our hotel soon.

Alster-Hof is located in Hamburg.

This 108 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, TV, Accessibility, and several others. This is a good star rated property and has over 3413 reviews with the average score of 7.9 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 108 Bedrooms Hotel if you want to learn more about this BedroomVillas.com.au place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Alster-Hof in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alster-Hof”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Esplanade 12, Hamburg, 20354, Germany

Amenities

Pet FriendlyPet Friendly
TVTV
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Breakfast in the roomBreakfast in the room
ActivitiesActivities
  • SolariumSolarium
  • SaunaSauna
  • Fitness centerFitness center
  • FitnessFitness
GeneralGeneral
  • Family roomsFamily rooms
  • HeatingHeating
  • ElevatorElevator
  • Pet friendlyPet friendly
  • Non-smoking roomsNon-smoking rooms
  • SafeSafe
  • Hypoallergenic room availableHypoallergenic room available
Guest ServicesGuest Services
  • Shared lounge/TV areaShared lounge/TV area
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • ConciergeConcierge
  • Baggage storageBaggage storage
  • LockersLockers
  • Dry cleaningDry cleaning
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
Security/SafetySecurity/Safety
  • Key accessKey access
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Business travelers can be exempted from paying city tax only if they provide the relevant documentation that can be downloaded online. please contact the property for more details, renovation work will be carried out from 07.04.2025 to 01.11.2025

Reviews

Value for money:
8.13
Location:
9.33
Staff:
8.81
Facilities:
7.77
Comfort:
8.1
Cleanliness:
8.53
Mariam
May 11, 2026 07:00:00 AM
Review Score:   10
Egypt
Reviewer Type: Solo Traveller
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Bottle of water, Minibar

Bathroom

Towels, Bathtub, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Toilet paper, Hairdryer

General

Heating, Carpeted, Trash cans, Safe

Media & Technology

TV, Telephone, Satellite channels, Radio, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Wardrobe or closet
Double Room
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed
Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Towels, Bathtub, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Toilet paper, Hairdryer

General

Heating, Carpeted, Trash cans, Safe

Media & Technology

TV, Telephone, Satellite channels, Radio, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet
Family Room
Room Type: Quad
Room Size: 32 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Family Room

Food & Drink

Bottle of water, Minibar

General

Heating, Trash cans, Safe

Media & Technology

TV, Telephone, Satellite channels, Radio, Flat-screen TV

Bathroom

Towels, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Toilet paper, Hairdryer

Services

Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed

FAQ's

Is this Alster-Hof pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alster-Hof? 

Check-in time for Alster-Hof starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alster-Hof have a swimming pool? 

No, this Alster-Hof does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alster-Hof? 

Best-rates for the Alster-Hof starts from $157 per night with includes Pet Friendly, TV, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Guest Services, Entertainment, Breakfast, Heating, Internet, Laundry with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alster-Hof a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alster-Hof wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Alster-Hof has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alster-Hof? 

Based on the information reported by the owner or manager, the Alster-Hof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alster-Hof? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Alster-Hof are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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