Hanoi Emerald Waters Hotel & Spa | Hotel in Hanoi

| 9.6 (936 Reviews) |  1 Bathroom
French Quarter Hotel | Hanoi Emerald Waters Hotel & Spa

Hotel in French Quarter, Hanoi

Luxury hotel with a full-service spa and a 24-hour front desk
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
Hanoi Emerald Waters Hotel & Spa offers 50 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Private bathroom
  • Towels
  • Bathrobes
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Free local calls
  • Soundproofing
  • Connecting rooms available
  • Access via exterior corridors
  • Individually decorated
  • Electrical adapters/chargers
  • Safe
  • Iron/ironing board (on request)
  • Fireplace
  • Desk
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 per person
  • Coffee/tea in common area(s)
  • 1 bar
  • 1 restaurant
  • Electric kettle
  • Minibar
  • Coffee/tea maker
  • Free bottled water
Parking
  • No onsite parking available
  • Airport shuttle at scheduled times, on request
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
Activities
  • Full-service spa
  • Bicycle rentals
Entertainment
  • 32-inch flat-screen TV
  • Cable channels
General
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Elevator
  • Vietnamese
  • English
  • Fireplace in lobby
  • Designated smoking areas
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Cribs/infant beds (surcharge)
  • Soundproofed rooms
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Spa
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - Swedish
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Aromatherapy
  • Massage - hot stone
  • Massage - sports
  • Body treatments
  • Ayurvedic treatments
  • Reflexology
  • Spa open daily
  • Body scrubs
  • Massage - Thai
  • 2 treatment rooms
  • Couples treatment room(s)

Policies

Check-in
Check-in time starts at 2:00 pm express check-in available minimum check-in age: 16
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for vnd 0 per night.
Payment Policy
Fee for buffet breakfast: approximately vnd 230000 per person airport shuttle fee: vnd 432000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 432000 (one-way), (up to 12 years old) crib (infant bed) fee: vnd 0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 16 years old safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Apr 27, 2025 07:45:15 AM
Review Score:   6
Summary: Okay overall but is a little run down. We stayed in two different rooms, one smelled like cigarette smoke and neither had a shower that drained properly. Employees were very friendly. Breakfast was decent but not exceptional.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, Balcony
Room Size: 592 square feet m2
1 King Bed
Suite, Balcony

General

Free newspaper, Number of bedrooms - 0, Wheelchair-width doorways, Pillowtop mattress, Yard, Premium bedding, Slippers, Wardrobe or closet, In-room climate control (heating), Balcony, Bed count minimum 1, Bidet, Number of living rooms 0, Blackout drapes/curtains, Free WiFi, Visual fire alarm, Raised toilet seat, Shower only, Square feet - 592, Wheelchair accessible, Square meters - 55, Soundproofed, Rainfall showerhead, Ping - 16.64, Roll-in shower, Bed count maximum 1
Deluxe Family Room
Room Size: 441 square feet m2
2 Double Bed and Twin Bed
Deluxe Family Room

General

Bidet, Number of living rooms 0, Memory foam mattress, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Raised toilet seat, Shower only, Premium bedding, Wheelchair accessible, Square feet - 441, Ping - 12.39, Square meters - 41, Slippers, Wardrobe or closet, Rainfall showerhead, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Honeymoon Suite, City View
Room Size: 376 square feet m2
1 King Bed
Honeymoon Suite, City View

General

Number of bedrooms - 0, Wheelchair-width doorways, Pillowtop mattress, Premium bedding, Ping - 10.57, Slippers, Wardrobe or closet, In-room climate control (heating), Balcony, Bed count minimum 1, Bidet, Number of living rooms 0, Blackout drapes/curtains, Free WiFi, Visual fire alarm, Raised toilet seat, Shower only, Square meters - 35, Wheelchair accessible, Square feet - 376, Soundproofed, Rainfall showerhead, Roll-in shower, Bed count maximum 1, City view
Family Room, City View
Room Size: 430 square feet m2
2 Double Bed and Twin Bed
Family Room, City View

General

Bidet, Number of living rooms 0, Blackout drapes/curtains, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Pillowtop mattress, Raised toilet seat, Shower only, Premium bedding, Wheelchair accessible, Square feet - 430, Ping - 12.08, Square meters - 40, Slippers, Wardrobe or closet, Soundproofed, In-room climate control (heating), Rainfall showerhead, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Twin Room
Room Size: 301 square feet m2
2 Twin Beds
Deluxe Twin Room

General

Bidet, Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Raised toilet seat, Spring water bathtub, Bathtub or shower, Square feet - 301, Wheelchair accessible, Accessible bathtub, Wardrobe or closet, Ping - 8.46, Rainfall showerhead, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Family Quadruple Room
Room Size: 645 square feet m2
3 Double Bed and Twin Beds
Family Quadruple Room

General

Square feet - 645, Bidet, Number of living rooms 0, Blackout drapes/curtains, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Ping - 18.13, Pillowtop mattress, Raised toilet seat, Spring water bathtub, Premium bedding, Wheelchair accessible, Accessible bathtub, Separate bathtub and shower, Square meters - 60, Slippers, Wardrobe or closet, In-room climate control (heating), Rainfall showerhead, Bed count maximum 3, Roll-in shower, Bed count minimum 3
Junior Double Room
Room Size: 301 square feet m2
1 Double Bed
Junior Double Room

General

Bidet, Number of living rooms 0, Blackout drapes/curtains, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Pillowtop mattress, Raised toilet seat, Square meters - 28, Shower only, Square feet - 301, Premium bedding, Slippers, Wardrobe or closet, Soundproofed, In-room climate control (heating), Ping - 8.46, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Junior Twin Room
Room Size: 301 square feet m2
2 Twin Beds
Junior Twin Room

General

Bidet, Number of living rooms 0, Blackout drapes/curtains, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Pillowtop mattress, Shower/tub combination, Raised toilet seat, Spring water bathtub, Square meters - 28, Square feet - 301, Premium bedding, Wheelchair accessible, Slippers, Wardrobe or closet, In-room climate control (heating), Ping - 8.46, Rainfall showerhead, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: 269 square feet m2
1 Double Bed
Deluxe Double Room

General

Bidet, Number of living rooms 0, Square feet - 269, Blackout drapes/curtains, Free WiFi, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Pillowtop mattress, Raised toilet seat, Shower only, Square meters - 25, Premium bedding, Wheelchair accessible, Slippers, Wardrobe or closet, Ping - 7.56, Soundproofed, In-room climate control (heating), Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1

FAQ's

Is this French Quarter hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the French Quarter hotel have a swimming pool?

No, this French Quarter hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in French Quarter hotel?

Best-rates for the French Quarter hotel starts from $111 per night with includes Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Air Conditioner, Designated Smoking Area, Spa, Restaurant, Entertainment, Breakfast, Internet, Kitchen, TV, Fireplace/Heating, Toiletries, Child Friendly, Bar, Guest Services, Laundry with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is French Quarter hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the French Quarter hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the French Quarter hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the French Quarter hotel?

Based on the information reported by the owner or manager, the French Quarter hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for French Quarter hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the French Quarter hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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