Holiday Inn London - Sutton by IHG | Hotel in Sutton

| 8.2 (909 Reviews) |  1 Bathroom
Sutton West Hotel | Holiday Inn London - Sutton by IHG

Hotel in Sutton West, Sutton

Eco-certified hotel with a full-service spa and a 24-hour health club
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

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Gibson Road, Sutton, SM1 2RF, United Kingdom

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Shower/tub combination
  • Hair dryer
Bedroom
  • Portable fan
  • Bed sheets
  • Blackout drapes/curtains
  • Air conditioning
  • Free rollaway beds
  • Pillow menu
  • Heating
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Phone
  • Desk
  • Iron/ironing board
  • Connecting rooms available
Breakfast
  • 1 bar
  • Coffee/tea in common area(s)
  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 12 per person
  • 24-hour room service
  • 1 restaurant
  • Refrigerator (on request)
  • Coffee/tea maker
  • Free tea bags/instant coffee
  • Electric kettle
Parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
Accessibility
  • Braille signage
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-width doorways
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Assistive listening devices available
Activities
  • Steam room
  • Indoor pool
  • Full-service spa
  • Children's pool
  • Hot tub
  • Sauna
  • 24-hour health club
Entertainment
  • Digital channels
  • Flat-screen TV
General
  • Conference space
  • Meeting rooms - 8
  • Business center
  • Computer station
  • Front-desk safe
  • Free newspapers in lobby
  • Vending machine
  • Banquet hall
  • ATM/banking services
  • Elevator
  • Russian
  • Chinese (Mandarin)
  • Lithuanian
  • Arabic
  • Filipino
  • Latvian
  • Italian
  • Ukrainian
  • French
  • Spanish
  • Polish
  • Portuguese
  • English
  • TV in lobby
Guest Services
  • Indoor pool
  • Laundry facilities
  • Free rollaway/extra beds
  • Refrigerator (on request)
  • Children's pool
  • Free cribs/infant beds
  • Luggage storage
  • 24-hour front desk
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Steam room
  • Manicures and pedicures
  • Spa open daily
  • Body treatments
  • 2 treatment rooms
  • Massage/treatment rooms
  • Sauna
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for to-go breakfast: approximately gbp 12 per person uncovered self parking fee: gbp 15 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

G
Apr 26, 2025 03:14:43 PM
Review Score:   10
Summary: We have an accessible room, which is very spacious, as is the bathroom, but the bed is very small, and really comfortable for just one person, not two.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 Queen Bed, Accessible
Room Size: m2
1 Queen Bed
Room, 1 Queen Bed, Accessible

General

Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed
Room Size: 237 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square meters - 22
Suite, 1 King Bed with Sofa bed
Room Size: 237 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed

General

Number of living rooms 0, Square feet - 237, Free newspaper, Minibar, Number of bedrooms - 0, Ping - 7, Sofa bed, Extra bed count 2, Square meters - 22, Bathrobes, Slippers, Wardrobe or closet, In-room safe, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 Queen Bed (High Floor)
Room Size: 238 square feet m2
1 Queen Bed
Premium Room, 1 Queen Bed (High Floor)

General

Square feet - 238, Number of living rooms 0, Minibar, Number of bedrooms - 0, Ping - 7, Sofa bed, Extra bed count 2, Square meters - 22, Bathrobes, Slippers, Wardrobe or closet, Bed count minimum 1, In-room safe, Bed count maximum 1
Standard Room, 2 Double Beds
Room Size: 237 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Wardrobe or closet, Ping - 6.66, Sofa bed, Bed count minimum 2, Extra bed count 2, Square meters - 22, Bed count maximum 2
Standard Room
Room Size: 238 square feet m2
1 Twin Bed
Standard Room

General

Square feet - 238, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Suite, 1 King Bed, Corner
Room Size: 269 square feet m2
1 King Bed
Suite, 1 King Bed, Corner

General

Ping - 8, Number of living rooms 0, Square feet - 269, Free newspaper, Minibar, Number of bedrooms - 0, Sofa bed, Square meters - 25, Extra bed count 2, Bathrobes, Slippers, Wardrobe or closet, Bed count minimum 1, In-room safe, Bed count maximum 1
Premium Room
Room Size: m2
1 Twin Bed
Premium Room

General

Bathrobes, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, In-room safe, Bed count maximum 1, Number of bathrooms - 1
Premium Room, 1 Queen Bed with Sofa bed
Room Size: m2
2 Queen Bed and Double Sofa Bed
Premium Room, 1 Queen Bed with Sofa bed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, In-room safe, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 Queen Bed with Sofa bed
Room Size: m2
2 Queen Bed and Double Sofa Bed
Premium Room, 1 Queen Bed with Sofa bed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, In-room safe, Bed count minimum 2, Extra bed count 2, Bed count maximum 2

FAQ's

Is this Sutton West hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sutton West hotel have a swimming pool?

Yes, this Sutton West hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sutton West hotel?

Best-rates for the Sutton West hotel starts from $116 per night with includes TV, Fireplace/Heating, Bar, Internet, Child Friendly, Air Conditioner, Parking, Bedding/Linens, Spa, Breakfast, Accessibility, Guest Services, Laundry, Hot Tub, Kitchen, Pool, Wheelchair Accessible, Business Services, Wellness Facilities, Restaurant with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sutton West hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sutton West hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sutton West hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sutton West hotel?

Based on the information reported by the owner or manager, the Sutton West hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sutton West hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sutton West hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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