Lake Kivu Serena Hotel | Hotel in Gisenyi
Hotel in Gisenyi
Lake Kivu Serena Hotel is located just 1.9 mi from the center of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar. Free WiFi is available in the rooms and each room comes equipped with a satellite TV, a kettle and private bathroom. Certain units include a seating area to relax in after a busy day. Guests can enjoy a meal at the hotel's restaurant and enjoy a drink at the bar. There is a 24-hour front desk and airport transfers can be arranged upon request at a charge. The shores of Lake Kivu is 328 feet from the hotel, while the Kigali International Airport is 99 mi away.
Lake Kivu Serena Hotel is located in Gisenyi.
This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, View, and several others. This is a 4 star rated property and has over 171 reviews with the average score of 8.6 . Coming to Gisenyi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this BedroomVillas.com.au place in Gisenyi. These details are authentic, as they are provided by our partner, booking.com.
This Lake Kivu Serena Hotel in Gisenyi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lake Kivu Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Kid-friendly buffet
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Kids' meals
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Bar
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Fruit
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Restaurant
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Special diet meals (on request)
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Wine/Champagne
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Free parking
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Parking
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Parking on site
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Private Parking
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Accessible parking
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Spa facilities
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Walking tours
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Spa/Wellness packages
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Fitness
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Spa
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Live music/Performance
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Live sports events (broadcast)
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Beachfront
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Bike tours
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Tennis court
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Massage
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Tour or class about local culture
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Tennis equipment
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Private beach area
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Beach
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Fitness center
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Facilities for disabled guests
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Non-smoking rooms
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Air conditioning
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Family rooms
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Safe
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Babysitting/Child services
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Airport shuttle (additional charge)
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Daily housekeeping
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Concierge
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Meeting/Banquet facilities
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Airport shuttle
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24-hour front desk
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Laundry
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Room service
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Wifi
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Internet
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Free Wifi
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Garden
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Outdoor pool
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Terrace
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Outdoor pool (year-round)
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Process in place to check health of guests
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Physical distancing rules followed
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Mobile app for room service
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Contactless check-in/out
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Pool with view
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Beach umbrellas
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Swimming pool
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Pool bar
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Shallow end
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Airport drop-off
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Airport pickup
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Room
Room Type:
Double
Room Size:
23 m2
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Food & DrinkTea/Coffee maker, Wine/Champagne, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Walk-in shower, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Toothbrush, Shower cap, Body soap, Bathtub or shower, Towels, Shower, Bathtub, Private bathroom, ConditionerGeneralElectric blankets, Ironing facilities, Lockers, Air conditioning, Hypoallergenic, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Suit press, Safe, Hardwood or parquet floors, IronMedia & TechnologyTV, Satellite channels, Telephone, Flat-screen TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockOutdoorsOutdoor dining area, Patio, Outdoor furniture, Balcony, TerraceKitchenElectric kettle, Refrigerator, Dining table, Cleaning products, Coffee machine, Wine glassesLiving AreaSitting area, Dining area, DeskViewPool view, Quiet street view, Mountain view, View, Inner courtyard view, Garden view, Landmark viewBedroomWardrobe or closet, Childrens' cribs, LinensAccessibilityEntire unit located on ground floor, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesAdapter, Clothes rack, Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bedPool and SpaInfinity Pool, Pool towels, Pool with a view, Shallow end, Plunge PoolExclusive servicesConcierge services, Free gym access, Access to private poolPhysical distancingSingle-room AC for guest accommodation |
|
Family Room
Room Type:
Family
Room Size:
25 m2
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Food & DrinkTea/Coffee maker, Wine/Champagne, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Walk-in shower, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Toothbrush, Shower cap, Body soap, Bathtub or shower, Towels, Shower, Bathtub, Private bathroom, ConditionerGeneralElectric blankets, Ironing facilities, Lockers, Air conditioning, Hypoallergenic, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Suit press, Safe, Hardwood or parquet floors, IronMedia & TechnologyTV, Satellite channels, Telephone, Flat-screen TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockOutdoorsOutdoor dining area, Patio, Outdoor furniture, Balcony, TerraceKitchenElectric kettle, Refrigerator, Dining table, Cleaning products, Coffee machine, Wine glassesLiving AreaSitting area, Dining area, DeskViewPool view, Quiet street view, Mountain view, View, Lake view, Inner courtyard view, Garden view, Landmark viewBedroomWardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesAdapter, Clothes rack, Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bedPool and SpaInfinity Pool, Pool towels, Pool with a view, Shallow end, Plunge PoolExclusive servicesConcierge services, Free gym access, Access to private poolPhysical distancingSingle-room AC for guest accommodation |
|
Suite
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Wine/Champagne, Bottle of water, MinibarBathroomToilet paper, Spa tub, Towels/Sheets (extra fee), Walk-in shower, Slippers, Shower cap, Toilet, Bathtub or shower, Hairdryer, Body soap, Additional bathroom, Bathrobe, Shampoo, Toothbrush, Towels, Private bathroom, Free toiletries, Bathtub, ConditionerGeneralElectric blankets, Ironing facilities, Lockers, Air conditioning, Hypoallergenic, Trash cans, Smoke Alarm, Interconnecting room(s) available, Tile/Marble floor, Key card access, Suit press, Safe, Hardwood or parquet floors, IronMedia & TechnologyTV, Satellite channels, Telephone, Flat-screen TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Refrigerator, Dining table, Cleaning products, Coffee machine, Wine glasses, Microwave, Kitchenette, KitchenwareOutdoorsOutdoor dining area, Patio, Outdoor furniture, Balcony, TerraceLiving AreaSitting area, Dining area, Sofa, DeskBedroomExtra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Walk-in closetViewPool view, Quiet street view, View, Lake view, Inner courtyard view, Garden view, Landmark viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesAdapter, Clothes rack, Non-feather pillow, Feather pillow, Hypoallergenic pillow, Socket near the bedPool and SpaInfinity Pool, Pool towels, Pool with a view, Shallow end, Plunge PoolExclusive servicesConcierge services, Free gym access, Access to private poolPhysical distancingSingle-room AC for guest accommodation |
FAQ's
Is this Lake Kivu Serena Hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Lake Kivu Serena Hotel?
Check-in time for Lake Kivu Serena Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Lake Kivu Serena Hotel have a swimming pool?
Yes, this Lake Kivu Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Lake Kivu Serena Hotel?
Best-rates for the Lake Kivu Serena Hotel starts from $250 per night with includes Wellness Facilities, Bar, Entertainment, Child Friendly, Ocean View, Balcony/Terrace, Transportation/Shuttle, Guest Services, Air Conditioner, Parking, View, Security/Safety, Internet, Laundry, Pool, Private Beach, Oceanfront, Business Services, Spa, Restaurant, Wheelchair Accessible, Accessibility, Sports/Activities with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Lake Kivu Serena Hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Lake Kivu Serena Hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Lake Kivu Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Lake Kivu Serena Hotel?
Based on the information reported by the owner or manager, the Lake Kivu Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Lake Kivu Serena Hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Lake Kivu Serena Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
People Also Ask
- Air Conditioner
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- Parking
- Pet Friendly
- TV
- Balcony/Terrace
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- Bedding/Linens
- Child Friendly
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- Child Friendly
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- Child Friendly
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- Bedding/Linens
- Child Friendly
- Air Conditioner
- Pet Friendly
- Bedding/Linens
- Security/Safety
- Bedding/Linens
- Child Friendly
- Security/Safety
- Bedding/Linens
- Child Friendly
