SO/Auckland | Hotel in Auckland

| 8.9 (810 Reviews) |  5 Bathrooms  13 Guests
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

SO/Auckland is located in Auckland.

This 122 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 810 reviews with the average score of 8.9 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 122 Bedrooms Hotel if you want to learn more about this BedroomVillas.com.au place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This SO/Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SO/Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Corner of Customs East Street and Gore Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Bar
  • Coffee house on site
  • Wine/Champagne
  • Breakfast in the room
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Snack bar
  • Restaurant
Parking
  • Accessible parking
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Spa
  • Indoor pool (year-round)
  • Neck massage
  • Foot massage
  • Fitness
  • Massage
  • Indoor pool
  • Back massage
  • Fitness center
  • Spa/Wellness packages
  • Locker rooms
  • Spa lounge/Relaxation area
  • Hand massage
  • Happy hour
  • Couples' massage
  • Head massage
  • Nightclub/DJ
  • Full-body massage
General
  • Air conditioning
  • Facilities for disabled guests
  • Wifi in all areas
  • Non-smoking rooms
  • Smoke-free property
  • Heating
  • Family rooms
  • Elevator
  • Safe
Guest Services
  • Concierge
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Lockers
  • Dry cleaning
  • Room service
  • Ironing service
  • Express check-in/out
  • Business center
  • Currency exchange
  • Suit press
  • Baggage storage
  • Packed lunches
  • Fax/Photocopying
  • Tour desk
  • Babysitting/Child services
  • Car rental
  • Valet parking
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Key access
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Stephanie
Sep 22, 2025 07:00:00 AM
Review Score:   8
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Studio King Room
Room Type: Triple
Room Size: 34 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Free toiletries, Walk-in shower, Toothbrush, Conditioner, Slippers, Towels, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom, Bathtub

General

Air conditioning, Iron, Carpeted, Key card access, Key access, Suit press, Lockers, Fire extinguisher, Laptop safe, Carbon monoxide detector, Smoke Alarm, Carbon monoxide sources, Trash cans, Heating, Interconnecting room(s) available, Safe, Ironing facilities

Media & Technology

Radio, TV, Streaming service (like Netflix), Telephone, iPod dock, Cable channels, Satellite channels, Flat-screen TV, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Wine glasses, Dryer, Coffee machine, Electric kettle

Living Area

Desk, Sofa

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Adapter, Non-feather pillow
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Free toiletries, Walk-in shower, Toothbrush, Conditioner, Spa tub, Slippers, Towels, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom, Bathtub

General

Air conditioning, Iron, Carpeted, Key card access, Key access, Suit press, Lockers, Fire extinguisher, Laptop safe, Carbon monoxide detector, Smoke Alarm, Carbon monoxide sources, Trash cans, Heating, Safe, Ironing facilities

Media & Technology

Radio, TV, Streaming service (like Netflix), Telephone, iPod dock, Cable channels, Satellite channels, Flat-screen TV, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Kitchen

Refrigerator, Wine glasses, Dryer, Coffee machine, Electric kettle

Living Area

Sitting area, Desk, Sofa

View

View, Sea view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Adapter, Non-feather pillow

Accessibility

Accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Concierge services
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Free toiletries, Walk-in shower, Toothbrush, Conditioner, Slippers, Towels, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom, Bathtub

General

Air conditioning, Iron, Carpeted, Key card access, Key access, Suit press, Lockers, Fire extinguisher, Laptop safe, Carbon monoxide detector, Smoke Alarm, Carbon monoxide sources, Trash cans, Heating, Safe, Ironing facilities

Media & Technology

Radio, TV, Streaming service (like Netflix), Telephone, iPod dock, Cable channels, Satellite channels, Flat-screen TV, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Kitchen

Refrigerator, Wine glasses, Dryer, Coffee machine, Electric kettle

Living Area

Sitting area, Desk, Sofa

View

View, Sea view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Adapter, Non-feather pillow

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Concierge services
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Chocolate/Cookies, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Free toiletries, Walk-in shower, Toothbrush, Conditioner, Slippers, Towels, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom, Bathtub

General

Air conditioning, Iron, Carpeted, Key card access, Key access, Suit press, Lockers, Fire extinguisher, Laptop safe, Carbon monoxide detector, Smoke Alarm, Carbon monoxide sources, Trash cans, Heating, Interconnecting room(s) available, Safe, Ironing facilities

Media & Technology

Radio, TV, Streaming service (like Netflix), Telephone, iPod dock, Cable channels, Satellite channels, Flat-screen TV, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Wine glasses, Dryer, Coffee machine, Electric kettle

Living Area

Desk, Sofa

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Chocolate/Cookies, Minibar, Wine/Champagne

Bathroom

Hairdryer, Toilet, Free toiletries, Walk-in shower, Toothbrush, Conditioner, Spa tub, Slippers, Towels, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom, Bathtub

General

Air conditioning, Iron, Carpeted, Key card access, Key access, Suit press, Lockers, Fire extinguisher, Laptop safe, Carbon monoxide detector, Smoke Alarm, Carbon monoxide sources, Trash cans, Heating, Safe, Ironing facilities

Media & Technology

Radio, TV, Streaming service (like Netflix), Telephone, iPod dock, Cable channels, Satellite channels, Flat-screen TV, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Wine glasses, Dryer, Coffee machine, Electric kettle

Living Area

Desk, Sofa

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Adapter, Non-feather pillow

Accessibility

Accessible by elevator

FAQ's

Is this SO/Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at SO/Auckland?

Check-in time for SO/Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the SO/Auckland have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland?

Best-rates for the SO/Auckland starts from $141 per night with includes Balcony/Terrace, Accessibility, Transportation/Shuttle, Spa, Guest Services, Entertainment, Internet, Parking, Pool, Ocean View, Oceanfront, Business Services, Fireplace/Heating, Restaurant, Air Conditioner, View, Wheelchair Accessible, Private Pool, Bar, Child Friendly, Security/Safety, Wellness Facilities, Breakfast, Laundry with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is SO/Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland?

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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