Hotel El Refugio | Hotel in Chivay

| 8.5 (252 Reviews) |  5 Bathrooms  15 Guests
Chivay Hotel | Hotel El Refugio

Hotel in Chivay

Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains. Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms. A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace. El Refugio is ideally located 1640 feet from Chivay’s bus station.

Hotel El Refugio is located in Chivay.

This 32 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, View, Oceanfront, and several others. This is a 4 star rated property and has over 252 reviews with the average score of 8.5 . Coming to Chivay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 32 Bedrooms Hotel if you want to learn more about this BedroomVillas.com.au place in Chivay. These details are authentic, as they are provided by our partner, booking.com.

This Hotel El Refugio in Chivay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel El Refugio”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Putuco s/n (Carretera rural a Cabanaconde), Chivay, Areq 01, Peru

Amenities

Parking
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Bar
Parking
  • Free parking
  • Private Parking
  • Parking
  • Parking on site
Activities
  • Game room
  • Pool table
  • Ping-pong
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Smoke-free property
  • Safe
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Shared lounge/TV area
  • Daily housekeeping
  • Tour desk
  • Baggage storage
  • Packed lunches
  • Ironing service
  • Laundry
  • Room service
  • Invoice provided
Outdoors
  • Terrace
  • Garden
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Based on local tax laws, peruvian citizens (and foreigners staying more than 59 days in peru) must pay an additional fee of 10%. to be exempt from this 18% additional fee (iva), a copy of the immigration card and passport must be presented. please note both documents are required for fee exemption, foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in peru. this fee is not automatically calculated in the total costs for the reservation, if foreign guests share a room with peruvian guests, then the extra tax (iva) must be paid, children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. children 13 years and older are considered adults.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.19
Location:
8.98
Staff:
8.93
Facilities:
8.54
Comfort:
8.79
Cleanliness:
8.75
Andrea
Aug 22, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Male concierge greeting us was lovely. And very informative. The sound of the river flowing around the property was amazing. The free use of the hot springs whilst being able to gaze out at the mountains. Lovely place.
Negative: Nothing. But you wouldn’t mind have to get a taxi to food if You didn’t want to eat here. It is close to Chivay but would take an hour to drive out to scenic hikes/mirador Condor etc.
See All Reviews

Room Arrangement

Room Info Facilities
Family Room with Balcony
Room Type: Family
Room Size: 35 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Toilet, Toilet paper, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Telephone

Activities

Hot tub

Outdoors

Balcony, Terrace

General

Heating, Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher

View

River view, Landmark view, View, Mountain view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Socket near the bed
Double Room with Two Double Beds
Room Type: Twin
Room Size: 25 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Toilet, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

Outdoors

Balcony, Terrace

General

Heating, Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher

Services

Wake-up service

Bedroom

Wardrobe or closet

View

River view, Landmark view, Mountain view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Socket near the bed
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
2 Full bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Toilet, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher

Services

Wake-up service

Bedroom

Wardrobe or closet

View

River view, Landmark view, Mountain view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Socket near the bed
Queen Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Toilet, Toilet paper, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

Activities

Hot tub

General

Heating, Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher

Services

Wake-up service

Bedroom

Wardrobe or closet

View

River view, Landmark view, Mountain view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Socket near the bed
Large Single Room
Room Type: Single
Room Size: 25 m2
1 Twin bed(s) Bed
2 Full bed(s) Bed

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Toilet, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

Outdoors

Balcony

General

Heating, Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher

Services

Wake-up service

Bedroom

Wardrobe or closet

View

River view, Landmark view, Mountain view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Socket near the bed

FAQ's

Is this Hotel El Refugio pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel El Refugio?

Check-in time for Hotel El Refugio starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel El Refugio have a swimming pool?

No, this Hotel El Refugio does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel El Refugio?

Best-rates for the Hotel El Refugio starts from $90 per night with includes Balcony/Terrace, Fireplace/Heating, Guest Services, Child Friendly, TV, View, Oceanfront, Bar, Parking, Ocean View, Security/Safety, Entertainment, Breakfast, Laundry, Sports/Activities, Restaurant with all other facilities. BedroomVillas.com.au matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel El Refugio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel El Refugio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel El Refugio has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel El Refugio?

Based on the information reported by the owner or manager, the Hotel El Refugio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel El Refugio?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel El Refugio are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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